The Union Ministry of Consumer Affairs is cracking down on dark patterns, which are deceptive design tactics used by e-commerce platforms. In a significant move to safeguard consumer rights, the ...

The government has asked e-commerce platforms to explain why dark patterns are still appearing on their platforms despite ...

23 companies, including Zepto, Eternal's Zomato and Blinkit, Rapido, Paytm, have agreed to comply with guidelines and integrate them into their internal governance and mechanisms From food delivery ...

It is quite commonplace to receive emails citing ‘special offers’ which insist users to take a certain action within the next few minutes, while such offer remains mysteriously available weeks later.

The government has been actively working to curb such manipulative practices to protect consumer rights in the digital marketplace.

A s many as 26 high profile ecommerce companies such as Zomato, BlinkIt, Walmart, Makemytrip, Zepto, Ajio, and JioMart have ...

Twenty-six e-commerce companies have declared their platforms free of dark patterns after conducting self-audits, with the ...

Turns out, there is a dark art of web design. Inventory trackers, countdown clocks and fake reviews are rampant on e-commerce sites, and all are used to influence how consumers buy. But their contents ...

The government on Thursday said 26 leading e-commerce companies have self-declared that their platforms are free from dark patterns. Zepto, Zomato, Swiggy, Jiomart and BigBasket are among these 26 ...