Tech leaders: Create an IT operating model that can adapt to disruption and still deliver value Your email has been sent The quest for customer obsession is arduous — littered with obstacles that ...

Chief information officers often talk about their "IT operating model." This overly complex term describes the core activities needed to run an IT organization. IT does not exist in a vacuum. It ...

As a fractional chief operating officer and business coach and consultant, I often end up discussing what value my client’s business delivers and how they deliver it. Most businesses are pretty clear ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. In our work, we spend much time examining companies’ operating models and organizational ...

A new Forrester study finds firms that achieved higher performance levels transform their IT operating models and address challenges incrementally. Image: Adobe Stock IT operating models are in ...

FRAMINGHAM, Mass.--(BUSINESS WIRE)--An organization's processes, assets, and even products have become a living ecosystem of communication, cognition, and collaboration due to the increasing ...

Cloud operating models vary by industry, organization size, structure and technology adoption profiles. However, successful models will almost always contain a cloud enterprise architecture or EA ...

The trust gap widens as artificial intelligence (AI) goes mainstream, according to research from Salesforce. Brands are turning to generative AI to boost efficiency while improving customer engagement ...

Odd Burger said it will intensify its focus on franchise success by investing in operational training, menu consistency, ...

Pathward Financial, through its subsidiary Pathward, a national bank focused on financial access, rolled out an evolved ...

An HR operating model is the way an HR function is organized to deliver value to its internal customers and the organization. The operating model encompasses six key areas: people, service delivery ...